Welcome to Anvarat Care. These Terms & Conditions ("Terms") govern your access to and use of our website, mobile pages, products and business opportunity (together, the "Platform"). By visiting the Platform, registering an account, placing an order or joining as a partner, you agree to be bound by these Terms. If you do not agree, please do not use the Platform.
1. About Us
Anvarat Care offers health, wellness, beauty and lifestyle products and provides individuals an opportunity to earn by sharing these products with others. In these Terms, "we", "us" and "our" refer to Anvarat Care, and "you" and "your" refer to the visitor, customer or partner using the Platform.
2. Eligibility & Account Registration
- You must be at least 18 years of age and capable of entering into a legally binding contract under Indian law to register or purchase.
- You agree to provide true, accurate and complete information (name, phone, email, address, KYC and bank details) and to keep it updated.
- You are responsible for keeping your login password and transaction password confidential and for all activity under your account.
- One person may hold only one account. We may suspend or close accounts created with false information or used for misuse.
3. Products, Pricing & Orders
- We try to display product details, images and prices accurately. Minor variations in colour, packaging or appearance may occur.
- All prices are in Indian Rupees (INR) and include or exclude applicable taxes as shown at checkout. Shipping charges, if any, are shown before you pay.
- An order is confirmed only after successful payment verification. We may refuse or cancel any order in case of pricing errors, stock unavailability or suspected fraud, and any amount paid will be refunded.
- Products are meant for personal use as described on the label. Health and wellness products are not a substitute for medical advice; please consult a doctor if you have a medical condition.
4. Payments
Payments can be made through the methods shown on the Platform (such as UPI / QR code or other approved modes). You must upload or share correct payment details where required. Orders are processed only after the payment is verified by our team.
5. Shipping & Delivery
We deliver to serviceable locations in India. Delivery timelines shown are estimates and may vary due to location, courier delays or events beyond our control. Please check your order at the time of delivery and report any visible damage immediately.
6. Returns, Replacement & Refunds
- If you receive a damaged, defective or wrong product, please contact us with photos and your order ID within the period communicated for that product.
- Opened, used or unsealed consumable, health or personal-care products may not be eligible for return for hygiene reasons, unless defective.
- Approved refunds are processed to the original payment method or your registered bank account within a reasonable time.
7. Partner / Business Opportunity
- Joining as a partner is voluntary. Earnings depend entirely on your own effort and genuine product sales; no income is guaranteed.
- Rewards, royalty, commissions and benefits are credited as per the plan in force at the time and may be revised by us with notice on the Platform.
- Partners must not make false claims about products or income, must not force anyone to join or buy, and must follow all applicable laws including the Consumer Protection (Direct Selling) Rules, 2021.
- KYC verification and valid bank details are required for withdrawals. Withdrawals are subject to applicable TDS, processing charges and minimum limits shown in your dashboard.
- We may withhold earnings and suspend accounts involved in fraud, fake orders, multiple accounts or violation of these Terms.
8. Vendor Shops
Shops listed on the Platform by independent vendors are managed by those vendors. Payments for vendor products are made to the payment details displayed on that shop. Anvarat Care may approve, suspend or remove vendor shops at its discretion.
9. Acceptable Use
You agree not to misuse the Platform, including attempting unauthorised access, uploading harmful code, copying content, posting unlawful material or using the Platform for any fraudulent purpose.
10. Intellectual Property
All content on the Platform, including the name, logo, text, graphics and images, belongs to Anvarat Care or its licensors and may not be copied or used without our written permission.
11. Limitation of Liability
To the maximum extent permitted by law, Anvarat Care is not liable for any indirect or consequential loss arising from use of the Platform. Our total liability for any claim relating to a product is limited to the amount paid for that product.
12. Privacy
Your use of the Platform is also governed by our Privacy Policy, which explains how we collect and use your information.
13. Changes to These Terms
We may update these Terms from time to time. The updated version will be posted on this page with a revised date. Continued use of the Platform means you accept the updated Terms.
14. Governing Law & Disputes
These Terms are governed by the laws of India. Any dispute shall first be attempted to be resolved amicably; failing which, it shall be subject to the exclusive jurisdiction of the courts at Gaya, Bihar.
15. Grievance Officer & Contact
For any question, complaint or grievance, please contact our Grievance Officer:
- Address: Lakhanpur, Gaya Nawada Road, Gaya Ji - 823003(Bihar)
- Phone: Helpline no.: +91 9955835914
- Email: anvaratcare24@gmail.com
We aim to acknowledge complaints within 48 hours and resolve them within one month, as required under the Consumer Protection (E-Commerce) Rules, 2020.